Negotiating Skills and Consultative Selling Course (June 26 - 27, 2019)

More Information on Negotiating Skills And Consultative Selling Course - Download here
Program dates - June 26 - 27, 2019
Location - Mumbai

To improve & significantly enhance the negotiating and consultative selling skills of the participants in a customer facing role. In particular, the following deliverables:

  • Construct superior outcomes – higher business volume & margins.
  • Create more value in the customer interaction.
  • Move the customer engagement to a more strategic level.
  • To cross-sell and up-sell effectively & successfully.
  • Handle customer demands professionally, without hurting relationships.
  • Handle pushback and create win-win outcomes.
  • Close negotiations quickly.
  • Build confidence and a “can do” spirit.

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Latest Blog:

The Power of Adjournments

Anjana – a sales leader with an IT firm – is busy preparing for negotiations with a large bank on renewing her firm’s contract with them. Given it is a decent sized deal, Anjana has been preparing for these negotiations over the last several days by interlocking with the account delivery teams, getting buy-ins from the senior leadership & CFO on commercials, getting a handle on the likely strategies from the competition etc. It is no surprise, given the rigour of her preparation, that Anjana was feeling confident about her meeting with the Client CIO.

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