Negotiating Skills and Consultative Selling Course (June 26 - 27, 2019)
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Program dates - June 26 - 27, 2019
Location - Mumbai
To improve & significantly enhance the negotiating and consultative selling skills of the participants in a customer facing role. In particular, the following deliverables:
- Construct superior outcomes – higher business volume & margins.
- Create more value in the customer interaction.
- Move the customer engagement to a more strategic level.
- To cross-sell and up-sell effectively & successfully.
- Handle customer demands professionally, without hurting relationships.
- Handle pushback and create win-win outcomes.
- Close negotiations quickly.
- Build confidence and a “can do” spirit.